Shipping Policy
We deliver all over India. However, please note that if your order value is worth above Rs.2 lakhs, you need to provide us with your PAN details.
Shipping & Handling Charges:
Domestic Order: Delivery charges will be applicable on all orders as indicated when location data is entered on the checkout page.
Shipping Partner: Our domestic logistic partner is Blue Dart.
Track Order:
All users have the option to track their orders by clicking on Track Order. The user has to enter the email address used while placing the order and the order number to track the order.
Registered users can login and track their orders from the order history section in the account page. We request all unregistered users to register today for enhancing your shopping experience.
Time To Deliver:
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
Delivery Time for Orders: It takes 5-10 working days from the day of order confirmation to deliver the products within India given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. The delivery date mentioned on the website is a tentative date based on major cities and primary locations. Deliveries to suburban areas and interiors of India may take more time.
In the case of custom jewellery, please allow up to a minimum of 15-20 working days for the jewellery (depending on the type of jewellery) to be dispatched after receiving cleared payments.
In the unlikely event that delivery period exceeds the stipulated time, the order is cancelled and the customer is notified of the same. In such cases, the refund is made directly to the customer’s bank account using the same mode the payment was made. Abaran partners with reputed courier agencies to ensure prompt and secure delivery. Since the delivery of products is address specific, please ensure that the address entered while placing the order is correct.
Important Note: In case the office address is provided for delivery, please make sure that the department details, employee number and direct landline numbers are also provided to prevent any last minute hassles and failed delivery.
To prevent misplaced delivery, please keep one of the following identity cards for verification:
- Pan card
- Driving License
- Passport
- Voter identification card
- Unique Identification Card (Aadhaar)